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Find quick answers to your questions below...

Here are answers to some of the more popular questions asked:

Q: How much will it cost to ship my order?

We are located in Texas. To calculate shipping charges, go to the website and place your order. Before having to pay, the system will show the shipping charges.

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Q: Where is my tracking number?

Once your order has shipped an email with your tracking number should have been sent. If you did not receive your tracking number please check your spam filter settings. In order to recover your tracking number manually, click "My Account" in the upper right of your window when logging onto www.PrimaryArms.com and then click "Review Orders/Track Packages", then select the applicable order and click the "View or Change Order" button

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Q: My Red-dot is blurry

We will be happy to exchange the sight if it is defective, but what you are describing is a common first impression. Aimpoint and EOTech even address this in the FAQ's on their website - links to their FAQs are below.

Mount the sight on your rifle and take it shooting. Turn the brightness up only bright enough to see the reticle (this will vary based on the light level of your environment). Look straight through the sight with both eyes open and focus on the target, not the reticle. Have fun. Call us if you have any further questions.

EOTech FAQs

Aimpoint FAQs

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Q: What is Co-witness?

Co-witness is explained in this link: Co-witness Explained

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Q: My Micro Dot has a canted lens, is that normal?

Yes, this is by design and is required to reflect the emitter light back to the user in the form of the aiming dot.

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Additional FAQs

Order Status
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How do I track my order?
My order never arrived.
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My Account
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When will my order ship?
International Shipping
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Guarantees
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Pricing and Billing
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I have a question on my charges.
I need a copy of my receipt/invoice.
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Buyer's Guide
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Additional Support
How do I contact you?