CONTACT US


1) Email - Email us at info@primaryarms.com or use the form below. We'll need your name, email address, a quick message about what you want to discuss, and, if you've got one, an order number we can look up.

2) Phones - Call us at 713.344.9600. We're available Monday through Friday from 8:00 AM to 7:00 PM Central Standard Time. We love talking with other firearms enthusiasts, and we're happy to help.

3) RMA Requests – To start, please complete and submit the contact form below or Click Here For Returns

4) Showroom – Visit us in person at our retail showroom. You can find us here Monday through Friday from 10:00 AM to 7:00 PM Central Standard Time.

3219 South Sam Houston Parkway East, Ste 100

Houston, TX 77047

Please note that we are closed on these holidays:

  1. Memorial Day
  2. 4th of July
  3. Labor Day
  4. Thanksgiving Day
  5. Christmas Day
  6. New Year's Day

For more information about our showroom and storefront hours, please visit: In Store Pickup

If you have additional issues or concerns, please refer to the FAQ Page on our website. You can also send us an email at info@primaryarms.com.

  • Send all Fax documents to 713.436-9194


5) Website Issues - Click here to submit website functionality issues.

For any account or password help please use the form below.