Contact Us
How can we help? If you've checked our FAQ and your question wasn't answered. From problems to suggestions, we want to hear from you. We've got four quick ways to get our attention:
1.Submit the contact form below - Click Here For Returns
2. Email us at info@primaryarms.com or using the form below. We'll need your name, email address, a quick message about what you want to discuss, and, if you've got one, an order number we can look up.
3. Call us at 713.344.9600. We're available Monday through Friday from 8:00 AM to 7:00 PM | Saturday 10:00 AM to 5:00 PM Central Standard Time. We love talking with other firearms enthusiasts, and we're happy to help.
4. Fax us at 713.436-9194
5. Visit us in person at our retail showroom. You can find us here Monday through Friday 10:00 AM to 7:00 PM | Saturday 10:00 AM to 5:00 PM Central Standard Time.
3219 South Sam Houston Parkway East, Ste 100
Houston, TX 77047
Special Holiday Hours:
Christmas Eve:
- Customer Service: 8:00 am to 5:00 pm
- Showroom Time: 10:00 am to 5:00 pm
New Year’s Eve
- Customer Service: 8:00 am to 5:00 pm
- Showroom Time: 10:00 am to 5:00 pm
Please note that we are closed on these holidays:
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day
- New Year's Day
All inquiries will receive a same-day response if submitted before 7:00 PM CST M-F.