Contact Us
Email us at info@primaryarms.com. We'll need the following information:
- Your name
- Email address
- A brief description of your inquiry
- Your order number (if you have one)
Phone & Live Chat
Call us at 713.344.9600 or chat with us directly through the live chat window on our site.
Available Monday through Friday from 8:00 AM to 6:00 PM Central Standard Time.
We have firearms experts standing by, and we love talking with fellow enthusiasts like you! Whatever you need, we’re here and happy to help.
Holiday Closures
Subject to change
- New Year's Day
- Memorial Day
- Independence Day (July 3 & 4)
- Labor Day
- Thanksgiving Day
- Christmas Eve & Day (24 & 25)
Requesting a Return
Need to send something back? Click Here For Returns to send your request to our team, and we'll help you get it taken care of quickly.
Primary Arms Pickup Center
Visit us in-person at our Pickup Center in Houston, TX:
Primary Arms Pickup Center
3219 South Sam Houston Parkway East, Ste 100
Houston, TX 77047
Click Here for more information about our Pickup Center, including hours of operation.
Additional Support
If you have additional issues or concerns, please refer to the FAQ Page on our website.
You can also send us an email at info@primaryarms.com.
Fax: 713.436-9194