CONTACT US

1) Email - Email us at info@primaryarms.com or use the form below. We'll need your name, email address, a quick message about what you want to discuss, and, if you've got one, an order number we can look up.

2) Phones - Call us at 713.344.9600. We're available Monday through Friday from 8:00 AM to 7:00 PM Central Standard Time. We love talking with other firearms enthusiasts, and we're happy to help.

3) Live Chat – Chat with us directly through the live chat window below. We're available Monday through Friday from 8:00 AM to 7:00 PM and Saturday through Sunday from 9:00 AM to 5:00 PM Central Standard Time.

4) RMA Requests – To start, please complete and submit the contact form below or Click Here For Returns

5) Showroom – Visit us in person at our retail showroom. You can find us here Monday through Thursday, 10:00 AM to 6:00 PM Central Standard Time and Fridays from 10:00 AM to 7:00 PM Central.*

3219 South Sam Houston Parkway East, Ste 100

Houston, TX 77047

*Special store hours will be observed this week:

• July 1–3: Open 9am–7pm
• July 4: Closed for Independence Day
• July 5 (Saturday): Open 10am–3pm
• July 6 (Sunday): Closed
• July 7–10: Open 9am–7pm

Please note that we are closed on these holidays:

1. Memorial Day
2. 4th of July
3. Labor Day
4. Thanksgiving Day
5. Christmas Day
6. New Year's Day

For more information about our showroom and storefront hours, please visit: In Store Pickup

If you have additional issues or concerns, please refer to the FAQ Page on our website. You can also send us an email at info@primaryarms.com.

• Send all Fax documents to 713.436-9194