CONTACT US


1) Email - Email us at info@primaryarms.com or use the form below. We'll need your name, email address, a quick message about what you want to discuss, and, if you've got one, an order number we can look up.

2) Phones - Call us at 713.344.9600. We're available Monday through Friday from 8:00 AM to 7:00 PM Central Standard Time. We love talking with other firearms enthusiasts, and we're happy to help.

3) RMA Requests β€“ To start, please complete and submit the contact form below or Click Here For Returns

4) Showroom β€“ Visit us in person at our retail showroom. You can find us here Monday through Friday from 10:00 AM to 7:00 PM Central Standard Time.

3219 South Sam Houston Parkway East, Ste 100

Houston, TX 77047

SPECIAL HOLIDAY HOURS:

Christmas Eve:

  • Customer Service: 8:00 am to 3:00 pm
  • Showroom Time: 10:00 am to 3:00 pm

New Year’s Eve

  • Customer Service: 8:00 am to 3:00 pm
  • Showroom Time: 10:00 am to 3:00 pm

Please note that we are closed on these holidays:

  1. Memorial Day
  2. 4th of July
  3. Labor Day
  4. Thanksgiving Day
  5. Christmas Day
  6. New Year's Day

If you have additional issues or concerns, please refer to the FAQ below or on our website. You can also send us an email at info@primaryarms.com.

  • Send all Fax documents to 713.436-9194


5) Website Issues - Click here to submit website functionality issues.

For any account or password help please use the form below.