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Our mission at Primary Arms is to provide the world with the best shopping experience possible by offering quality products, the right assortment of merchandise, and world class customer service, all at affordable prices.

We were founded based on a simple idea that has become the cornerstone of our business: To provide firearms enthusiasts, professional shooters, and servicemen and women the highest quality optics at affordable prices.

That one goal has grown over time to include a broader selection of products, the best customer service you can find in the industry, knowledgeable staff ready to field questions, and great value for our customers’ dollars.

Every day we strive to find new ways to improve our product selection, the optics we sell, and the way we help everyone find the right firearm and accessories for their needs.

Today our business is built on a foundation of fast shipping, competitive pricing, and world-class customer service. We hope to deliver to all of our customers the best value possible by providing top tier products and applying the passion and knowledge we have for firearms to every order.

Thank you all for shopping at Primary Arms and making our dream a reality.

We can be reached at:

E-Mail 24/7: info@primaryarms.com

Phone: 713-344-9600

Customer Service Hours: Monday - Friday 8:00 am to 7:00 pm (CST)

Mail: 3219 South Sam Houston Parkway East, Ste 100, Houston, Texas 77047

Showroom Time: Monday - Friday 10:00 am to 7:00 pm.

We proudly sponsor several online shooting communities. To talk to us and read what others are saying about us, please follow the links listed below:


Christmas Eve:

  • Customer Service: 8:00 am to 3:00 pm
  • Showroom Time: 10:00 am to 3:00 pm

New Year’s Eve

  • Customer Service: 8:00 am to 3:00 pm
  • Showroom Time: 10:00 am to 3:00 pm

Primary Arms offices, store and customer support will be closed in observance of the following holidays:

  • New Years Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas